|Building||# of Computers Found||Schedule (2015)|
|CNY Bldg 149||931||2/2-3/6|
|CNY Bldg 114 1||15||3/9|
|CNY Bldg 114 2||104||3/10-3/12|
|CNY Bldg 114 4||6||3/13|
|CNY Bldg 114 3||91||3/16-3/17|
|CNY Bldg 120||14||3/19|
|CNY Bldg 75 02/Unknown||37||3/20|
|CNY Bldg 75 01||43||3/23-3/24|
|CNY Bldg 115 07||28||3/25|
|185 Cambridge St 2||6||3/26|
|185 Cambridge St 3||41||3/27|
|185 Cambridge St 4||88||3/30-3/31|
|185 Cambridge St 8||68||4/1-4/2|
|185 Cambridge St 5||126||4/3 & 4/6-4/7|
|185 Cambridge St 6||140||4/8-4/10 & 4/13|
|185 Cambridge St 7||115||4/14-4/16|
|175 Cambridge St||29||4/17|
|165 Cambridge St||9||4/21|
|Edward Research 0,01,03,04,06||10||5/19|
|Edward Research 02||15||5/20|
|Edward Research 05||29||5/21|
|Edward Research Basement/Unknown||14||5/22|
|Gray Jackson 05, 08, 14||16||5/25|
|Gray Jackson 07||17||5/26|
|Gray Jackson 09||20||5/27|
|Gray Jackson 11||37||5/28|
|Gray Jackson 12||60||5/29-6/1|
|Lunder Basement, LL2||22||6/9|
|Yawkey Proton Ctr 0, 01, Basement||29||6/10-6/11|
|Havard Gardens 01, 03||5||6/12|
|Havard Gardens 02||29||6/15|
|Ruth Sleeper Hall||7||6/16|
|400 Tech Square 07||31||6/17|
|400 Tech Square 08||50||6/18|
|400 Tech Square 09||24||6/19|
|101 Merrimack 08||9||6/22|
|151 Merrimack 02, 03||5||6/23|
|25 New Chardon St 01, 05, 15||15||6/24|
|25 New Chardon St 04||81||6/25-6/26|
|100 Cambridge St 15||4||6/29|
|1 Bowdoin Sq 06, 07,11||9||6/30|
|50 Staniford 05, 07, 08, 09, 10||11||7/1|
|75 Blossom Court 01||1||7/2|
|10 Emerson Place 01||11||7/6|
|62 Staniford St Basement||12||7/7|
|2 Emerson Basement||9||7/8|
|65 Landsdowne St 01, 05||9||7/9|
|65 Landsdowne St 02||17||7/10|
|West End House 02||11||7/13|
|60 Staniford 01, 05, 07||13||7/14|
1. How do we capture and plan around devices which were missed in the original inventory?
A. The topic of missing computers will be discussed as part of the lab specific planning process.
2. Why do we need to replace Windows XP?
A. Partners Healthcare is no longer purchasing extended supported for Windows XP from Microsoft after April 8, 2015. We are phasing the rollout across the MGH campus and coordinating with the Lab contacts in advance.
3. What computers are eligible for upgrade?
A. Any computer actively in use at this time using out of date operating systems and/or software. Please ask if you have any questions.
4. What operating system (OS) will be installed on the upgraded Computers?
A. For Mac: OS X 10.9 or 10.10 (if the computer can support it),
For PC’s: Windows 7 Enterprise (32 bit). We can provide a 64 bit version of Windows if needed depending on hardware and applications.
5. What additional software will be installed on the Research Built computers?
Light Management Agent
JAMF Self Service (PEAS)
Microsoft Office 2011 for Mac
Microsoft Office 2013
6. How is my data preserved during the upgrade process?
A. 100 GB of storage is available to everyone on their home drive. This can be extended as needed. We encourage everyone to back up their data to the home drive. Additionally, tech will have portable hard drives for temporary backup during the upgrade.
7. What are my options if I need more than 100 GB's of Network Storage?
A. If you require more than 100 GB of storage, a request should be submitted to the Data Management Group “DMSSPHS” via the Partners Service Desk at 617-726-5085.
8. How long is data from replaced/upgrade desktops held?
A. If your computer is replaced; hard drives & user profile backups will be available for 2 weeks after the upgrade. Users are encouraged to check their newly upgraded/replaced desktop quickly for data files they are concerned about.
9. What if my computer cannot be upgraded due to its hardware being incapable of an operating system upgrade?
A. the computer will be analyzed for a memory upgrade. If a memory upgrade will not satisfy the need, then the possibility of hardware replacement will need to be determined.
10. What options exist in those instances where the hardware needs to be replaced?
A. The following options are available and will need to be determined prior to the tech visit.
1. Partners standard desktop hardware (32 bit), which supports the standard partners configuration.
2. Partners standard desktop hardware (64 bit), which has some standard partners configuration.
3. Mac desktops will be replaced by Partners standard Apple Mac mini.
4. If the Partners options above do not meet your needs, you may purchase a suitable replacement computer from your funds. A reimbursement of up to $700 is available to offset your out of pocket replacement expenses when the original computer is surrendered to the project team for appropriate disposal.
11. What if my hardware is adequate and connected to the network but my computer cannot be upgraded due a peripheral (piece of scientific equipment) that is attached to it or a software package it runs?
A. If the peripheral or the software cannot be easily upgraded to work with the new operating system, a computer specific variance will need to be obtained in order to keep the system running. Part of the variance will include physically securing the computer.
12. What if my computer is provided by and under contract with a vendor for peripheral equipment?
A. You will need to coordinate a solution with the vendor and proceed with a variance until it is complete.
13. What if my computer runs lab equipment and requires vendor support during an upgrade/replacement?
A. You will need to coordinate with vendor at the time of upgrade in your lab.
14. If the computer is not connected to the Partners network, does it need to be upgraded?
A. Computers not connected to the Partners network do not need to be upgraded, but they do need to go through the variance process and be physically secured.
15. How does the variance process work?
A. Fill out and submit the form using the link below. Information Security will review and contact you. Information Security asks that you select the “Disk Encryption of a Partners computer” Policy for this purpose. You will need to login with your Partners user name and password.
Link to Variance Form (Internal Link and Partners Username and Password required)
16. How long will upgrade or replacement of my desktop take?
A. Typically 2 to 4 hours if the data is backed up prior to upgrade. The computer owner should be available to answer questions from techs.
17. My desktop is already running a supported OS version. What happens to my desktop? Am I excluded from this project?
A. No, but the time the techs need to work on the desktop is much less. They will need to ensure encryption, antivirus software & light management agents are installed on the desktop.
18. Who do I contact for more information or help?
A. For technical support you should contact the Partners IS Service Desk at 617-726-5085. For more information, please contact the MGH Research Computer Upgrade Group via email at MGHMacPCupgrade@partners.org