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Desktop Support

Partners Research Computing offers desktop support to the Research Community at both MGH and BWH.  We support and troubleshoot issues with:

  • BWH - Macs, non-Partners build PC's and Linux Desktops
    • To request support, complete and submit this web ticket or call the Help Desk at 617-732-5927 and ask that your call be placed in the research queue
  • MGH - Macs, non-Partners build PC's and Linux Desktops

    • To request support, complete and submit this web ticket or call the Help Desk at 617-726-5085 and ask that your call be placed in the research queue
  • McLean - Macs, non-Partners build PC's and Linux Desktops

    • To request support, complete and submit this web ticket or call the Help Desk at 781-416-8940 and ask that your call be placed in the research queue
  • Laptop Encryption Instructions and Information
  • Browse our knowledgebase to find answers to your technical questions.

 

 

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